Legal notice

Website Content We strive to ensure all text, images, weight specifications and descriptive information for seafood products displayed on this website are accurate, up-to-date and reliable. Our operational team regularly reviews, revises and updates all site content to deliver a trustworthy browsing and shopping experience for customers.

Accuracy of Information We make every effort to verify the authenticity, completeness and accuracy of all seafood-related information on the site, including origin labels, net weight data, storage guidelines and product descriptions. Nevertheless, minor typographical errors, delayed data synchronization or page update lags may occasionally occur. If you discover inconsistent, misleading or incorrect information, please contact our customer service team. We will conduct prompt verification and corrections.

Use of Information All information published on this website serves solely as general reference for seafood selection, comparison and purchase. Before placing orders or making purchasing decisions, we recommend you confirm key details such as storage requirements, thawing methods, shelf life and edible portions via customer service if necessary. We accept no liability for losses arising from purchasing decisions made solely based on unconfirmed website information.

External Links To help you access supplementary information such as seafood cooking guides and recipe inspiration, our website may contain hyperlinks to third-party platforms. We only link to generally recognised reputable websites, but we have no control over the content, service standards, privacy policies or business practices of external sites. We disclaim all liability for disputes, losses or risks resulting from your access to third-party websites via our links.

Website Availability We conduct routine daily technical maintenance to maintain website accessibility, aiming to deliver stable 24/7 browsing, product viewing and order placement functions. Temporary website downtime, page loading failures or service interruptions may occur due to server maintenance, system upgrades, network outages or unforeseen technical faults. We are not responsible for any shopping inconvenience or opportunity loss caused by such temporary service disruptions.

Legal Compliance We strictly comply with all applicable local, national and cross-border legislation, food safety standards, consumer protection regulations and e-commerce policies. Nothing within this legal notice shall be construed to limit or waive any statutory rights which cannot be excluded under applicable law.

Seafood Product Information We endeavour to faithfully represent the appearance, stated weights, origin standards, pricing and characteristics of all seafood items listed, including shellfish, finfish, crustaceans and prepared marine produce. However, slight variances between displayed images and received goods may exist due to natural seasonal differences among wild-caught seafood, photography lighting, screen colour calibration, production batches and manual weighing tolerances. Please contact our support team to resolve any questions about your selected seafood before completing payment. We will only honour after-sales responsibilities within the scope defined by relevant consumer protection laws.

Intellectual Property All original content on this website, including seafood product photographs, specification text, product copywriting, brand logos, packaging artwork and lifestyle scene imagery, is either fully owned by us or legally licensed for commercial use. All such intellectual property is protected by copyright, trademark and related intellectual property laws. Unauthorised copying, downloading, reproduction, modification and commercial reuse of any website content without our written consent is prohibited. We reserve all rights to pursue legal remedies and compensation for any infringing activity.

Seafood Handling Disclaimer Our seafood products are supplied in accordance with relevant food safety standards and cold-chain protocols, yet proper storage and handling are essential. We accept no liability for spoilage, food safety risks or discomfort arising from improper practices including failure to maintain required low-temperature storage, incorrect thawing methods, prolonged room-temperature exposure, improper cooking or consuming seafood past its recommended use-by window. We advise following the storage and preparation guidance supplied with each order.

Order & Logistics Disclaimer Estimated delivery timelines and displayed stock quantities on the website are provided for reference only. Situations including stock shortages, logistics delays, transit temperature fluctuations and cross-border customs hold-ups may arise due to external factors. We will actively assist you in resolving related issues, but we shall not be liable for indirect losses such as disrupted meal plans, catering arrangements or event schedules caused by such circumstances outside our reasonable control.